Help

Paid services

• How can I use the website for free?
• Why do I need Premium?
• How does the paid subscription work?
• Who can write to me if I get Premium?
• For how much time does it make sense to sign up for Premium?
• How do I cancel a Premium subscription?

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My profile

• How do I find the settings?
• How do I change my name on the website?
• How do I change my date of birth?
• How do I change my e-mail?
• How do I change my password?
• How do I upload a profile picture?

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Safety

• Community Guidelines
• Safety on dating websites: how does it work?
• Main rules of internet-safety
• Actions to take if you noticed a suspicious activity

Billing

• Why has my card been charged?
• How do I pay and activate a Premium Membership?
• What payment methods are available?
• Why can't I pay by card?
• Why was the service not activated after payment?

Discover

• How do I search for people online?
• How do I call my conversation partner?
• How do I become more successful in dating and communication?
• Why does nobody answer to my messages?
• How do I search for new people on the website?
• How do I become more popular?

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