Help

Premium Account

• Why do you need a Premium subscription?
• What is the best Premium Membership to buy?
• Who can write me if I buy Premium Membership?
• How does paid subscription work?
• How to disable the automatic renewal of my Premium subscription?
• How to use the website for free?

VIP Status

• What are the advantages of VIP Status?
• What is the difference between Premium and VIP Status?
• How to disable the automatic renewal of VIP Status?

Coins

• Is there a paid subscription for coins?
• What can you buy with coins?

Billing

• How to make a payment and activate Premium Membership?
• What payment methods are available?
• How to pay for Premium Membership/VIP Status via SMS?
• The card payment does not go through
• The service has not been provided after payment
• Why has my card been charged?

Account Settings

• How to find Settings
• How can I delete my profile?
• How can I log out from my profile?
• How can I switch to the mobile version?
• Why have I been blocked?
• How to unsubscribe from the mailing list?

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Photos

• How to upload a picture?
• How to delete or change a profile photo?
• Why my photo hasn’t been approved?
• Do I have to upload my profile picture?

People Search and Communication

• Community rules
• 4 ways to find love
• How to find one special person on our site?
• How does the search of a partner work?
• How to search for people online?
• Why don't I get any replies?

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